Content Moderation

Genpact is hiring fresh graduates for the role of Associate Content Moderation in Hyderabad. This role involves reviewing online content, checking whether it follows established guidelines, and helping maintain quality and safety standards.

Candidates will assess content, identify recurring issues, and follow company policies while working with a team. This opportunity is suitable for graduates looking to start their careers in content moderation, customer support, and business operations.

Responsibilities

• Review online content according to company guidelines and policies.
• Make decisions to maintain content quality and standards.
• Identify recurring patterns and report issues to the relevant teams.
• Provide insights that can help improve user support.
• Follow established processes and maintain a clear understanding of policies.
• Help resolve content-related issues accurately and consistently.
• Support customer service and contribute to team performance.

Eligibility

• Must have completed a graduation degree in any discipline except Law.
• Freshers are eligible to apply.
• Must be a 2022, 2023, 2024, 2025, or 2026 graduate.
• Must be willing to work from the Hyderabad office.
• Must be comfortable working flexible shifts, including weekends.

Skills

• Good analytical and problem-solving skills.
• Strong attention to detail.
• Ability to understand and follow guidelines.
• Effective communication and decision-making skills.
• A customer-focused approach to resolving issues.
• Ability to work independently and collaboratively.
• Adaptability to a fast-paced work environment.

About Genpact

Genpact is a global professional services company that provides technology, business operations, and digital transformation solutions to organisations worldwide. It uses data, technology, and artificial intelligence to help businesses improve their processes and performance.